Privacy Policy

Effective Date: 6 March 2026

1. Introduction
   SANFOSAWU (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal
   information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
   Payments made through this website are processed by ALZINAH FUNERAL SERVICE (PTY) LTD (Registration
   No: 2025/603662/07) via PayFast. As part of processing payments and providing services, certain personal
   information may be collected and processed.
   By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who We Are
   Website Owner: SANFOSAWU
   Payment Processing Entity:
   ALZINAH FUNERAL SERVICE (PTY) LTD
   Registration Number: 2025/603662/07
   Republic of South Africa
   ALZINAH FUNERAL SERVICE (PTY) LTD is responsible for processing online payments made via PayFast on
   this website.
3. Information We Collect
   Personal Information:

• Full name
• Email address
• Contact number
• Physical address
• Identity number (if required for service purposes)
• Payment details (processed securely via PayFast)
  Technical Information:
• IP address
• Browser type and version
• Device information
• Cookies and usage data

1. How We Use Your Information
   Your information may be used to:

• Process payments via PayFast
• Provide services requested
• Communicate with you regarding services or inquiries
• Improve website functionality
• Comply with legal and regulatory requirements
• Prevent fraud and ensure transaction security

1. Payment Processing
   All online payments are processed securely through PayFast, a South African payment gateway.
   Payment transactions are handled by:
   ALZINAH FUNERAL SERVICE (PTY) LTD (Registration No: 2025/603662/07)
   We do not store your credit/debit card details on our servers. Payment information is securely encrypted and
   processed by PayFast in accordance with their security standards.
2. Sharing of Information
   We do not sell your personal information.
   Your information may be shared with:

• PayFast (for payment processing)
• Financial institutions (where required for transaction processing)
• Regulatory authorities (where legally required)
• Service providers assisting with website operations
  All third parties are required to handle your information securely and in compliance with POPIA.

1. Data Security
   We implement appropriate technical and organisational measures to protect your personal information
   against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
  While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.

1. Your Rights Under POPIA
   You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Object to processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

1. Cookies
   This website may use cookies to:

• Improve user experience
• Analyse website traffic
• Enable essential functionality
  You can disable cookies in your browser settings, but some website features may not function properly.

1. Retention of Information
   We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, tax, or accounting requirements

1. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be published on this page with an
   updated effective date.
2. Contact Information
   If you have questions about this Privacy Policy or how your personal information is handled, please contact:
   
   For payment-related queries:
   ALZINAH FUNERAL SERVICE (PTY) LTD
   Registration No: 2025/603662/07
   Republic of South Africa